Quantity
Order processing — Orders are processed within 1 to 3 business days of payment clearing. Business days are Monday to Friday, excluding public holidays.
Delivery time — Allow 7 to 10 business days after dispatch. Orders ship from our warehouse in Bangkok, Thailand.
Where we ship — Australia · United Kingdom · United States
Shipping cost — Free on every order, no minimum spend, to all three countries. Import duties or taxes may be charged by your own country on delivery.
Change of mind — You have 14 days from delivery to return an unused lock in its original packaging, with all accessories, cards and keys. This applies in every country we ship to.
Your statutory rights — On top of that, UK customers have a 14-day right to cancel, and Australian customers the consumer guarantees under the Australian Consumer Law, which cannot be excluded. Where the law gives you more than our 14-day policy, the law wins.
Return postage — Paid by you for a change of mind. Paid by us if the item is faulty, damaged on arrival, the wrong item, or not as described.
Refunds — To the original payment method, within 14 days of the return reaching us.
Two questions, about a minute. Keep a tape measure handy.

Where is this lock going?
This is a door lock. For a gate, our SL-G1 has a 34 mm panel made for narrow gate uprights and fingerprint readers on both sides.
Measure from the faceplate of your existing mortise to the centre of the square spindle hole. What does it read?
60 mm backset, 85 mm centres. This is the one most Australian doors take.
45 mm backset, 85 mm centres.
If your door slides, order the 3585 hook bolt version instead — a straight bolt will not hold on a slider.
If your door slides, order the 2885 hook bolt version instead.
A straight bolt has nothing to grip on a sliding door. Measure your backset, then order the hook bolt version of that size — 2885 hook or 3585 hook.
Measure from the faceplate to the centre of the square spindle hole. The sizing guide shows it with a diagram.
Not sure at any point? Open the full sizing guide, or email us a photo of your door edge with a tape measure across it and we will tell you exactly what to order.
Guides and installation
This one ships with an adjustable latch that covers both Australian backsets, so the measurement that usually decides everything matters less here. Check the door thickness and the stile width on the drawing before you order.

Not sure which option you have? Send us a photo of your door edge with a tape measure across it and we will tell you which one to order.
Technical detail
Everything the manufacturer publishes, including the limits. Tap a row to open it.
| Model reference | SL-H2 (manufacturer J02) |
|---|---|
| Unlock methods | Fingerprint, keypad code, IC/NFC card, app, mechanical key |
| Capacity | 100 fingerprints, 100 codes, 100 cards |
| Users | 9 administrators, 291 users |
| Connectivity | Bluetooth. Remote access and voice control via optional gateway |
| Apps | Tuya or TTLock |
| Latch supplied | 60–70 mm adjustable single latch, included |
| Door thickness | 35–55 mm |
| Door types | Timber entry doors, room doors and internal doors |
| Handing | Reversible — front and rear handles both supplied |
| Dimensions | 185 × 60 × 68 mm |
| Body material | Aluminium alloy |
| Power | 4 × AA dry cells, approximately 12 months. USB-C emergency power port |
| Weather rating | None — indoor and sheltered doors only |
| Manufacturer certification | CE |
No weather rating at all. The manufacturer states this lock is not waterproof. Internal doors and sheltered entries only. If your door catches rain, order the SL-G1, which is rated IP66.
It costs more than our Fingerprint & Code model, and it is not better in every way. What you are paying the extra for is the adjustable latch in the box, the higher user count and the twelve-month battery. That model adds a doorbell and more narrow-stile options for less money. Pick on what you actually need.
Remote access needs a gateway, sold separately. Bluetooth only out of the box.
Timber doors. The manufacturer lists wooden doors and room doors. For aluminium-framed, glass or sliding doors, look at the Long Handle and Push/Pull Handle models instead.
CE marked, not Australian certified. Ask us before ordering if you need compliance paperwork for a rental, strata or commercial fit-out.
Before you buy
Fitting and measurement questions in depth live in the sizing guide. How to choose between our five types is in the buying guide.
Because the adjustable latch is included, so there is no wrong option to order, and because it handles far more users. If neither matters to you, the Fingerprint & Code model is the better value.
Measure the thickness and the stile width. The backset is the one you can stop worrying about — the adjustable latch covers 60 mm and 70 mm.
Both are supported. TTLock has the better guest-access tools; Tuya integrates with more smart home devices. Tell us which you want set up.
Only if the door is sheltered by an eave, porch or roof. It has no waterproof rating.
About twelve months of normal household use, and the lock warns you before they run out.