Quantity
Order processing — Orders are processed within 1 to 3 business days of payment clearing. Business days are Monday to Friday, excluding public holidays.
Delivery time — Allow 7 to 10 business days after dispatch. Orders ship from our warehouse in Bangkok, Thailand.
Where we ship — Australia · United Kingdom · United States
Shipping cost — Free on every order, no minimum spend, to all three countries. Import duties or taxes may be charged by your own country on delivery.
Change of mind — You have 14 days from delivery to return an unused lock in its original packaging, with all accessories, cards and keys. This applies in every country we ship to.
Your statutory rights — On top of that, UK customers have a 14-day right to cancel, and Australian customers the consumer guarantees under the Australian Consumer Law, which cannot be excluded. Where the law gives you more than our 14-day policy, the law wins.
Return postage — Paid by you for a change of mind. Paid by us if the item is faulty, damaged on arrival, the wrong item, or not as described.
Refunds — To the original payment method, within 14 days of the return reaching us.
Two questions, about a minute. Keep a tape measure handy.

Where is this lock going?
This is a door lock. For a gate, our SL-G1 has a 34 mm panel made for narrow gate uprights and fingerprint readers on both sides.
Measure from the faceplate of your existing mortise to the centre of the square spindle hole. What does it read?
60 mm backset, 85 mm centres. This is the one most Australian doors take.
45 mm backset, 85 mm centres.
If your door slides, order the 3585 hook bolt version instead — a straight bolt will not hold on a slider.
If your door slides, order the 2885 hook bolt version instead.
A straight bolt has nothing to grip on a sliding door. Measure your backset, then order the hook bolt version of that size — 2885 hook or 3585 hook.
Measure from the faceplate to the centre of the square spindle hole. The sizing guide shows it with a diagram.
Not sure at any point? Open the full sizing guide, or email us a photo of your door edge with a tape measure across it and we will tell you exactly what to order.
Guides and installation
Every dimension that matters is on the drawing: 353 mm overall, a 35 mm front panel, 23 mm at the rear and 85 mm between centres. Check those against your door, then pick the mortise size — the four-digit code is a measurement, not a style.

Not sure which mortise you have? Send us a photo of your door edge with a tape measure across it and we will tell you which option to order.
Technical detail
Everything the manufacturer publishes, including the limits. Tap a row to open it.
| Unlock methods | Fingerprint, keypad code, IC card, TTLock app, remote control, mechanical key |
|---|---|
| Capacity | 100 fingerprints, 100 cards, 50 codes |
| Fingerprint read time | 0.1 seconds or less |
| Touchscreen | Tempered glass, virtual password supported |
| Weather rating | IP66 — rain and sun rated, waterproof rubbers supplied |
| Operating temperature | −25°C to 70°C |
| Mortise options | 6085 · 4585 · 3585 · 2885 · 2885 hook · 3585 hook |
| Door thickness | 45–70 mm published specification |
| Door types | Timber, metal, framed glass, brass, stainless steel |
| Handing | Reversible — one lock fits a left or right hung door |
| Front material | Stainless steel, aluminium alloy body |
| Finish | Matte black |
| Power | 4 × AA alkaline cells, not included. Low battery warning |
| Connectivity | Bluetooth. Wi-Fi and remote access via optional G2 gateway |
| Lock cylinder grade | C grade |
| Warranty | 12 months |
Batteries are not included. Four AA alkaline cells — buy them with the lock so you are not stuck on installation day.
The two published door-thickness figures disagree. The specification says 45–70 mm, the fitting notes say 40–55 mm. Where they overlap, 45 to 55 mm, you are safe. Outside that, message us and we will confirm before you order.
Remote access needs the G2 gateway, sold separately. Out of the box this lock is Bluetooth.
No Apple Home or Matter support. TTLock supports Alexa and Google Assistant through the gateway, and that is the extent of it.
The mortise code is not decoration. Ordering 4585 for a 60 mm backset door will not fit. Measure first.
Before you buy
Fitting and measurement questions in depth live in the sizing guide. How to choose between our five types is in the buying guide.
Measure from the faceplate of your existing mortise to the centre of the square spindle hole. That number is the first half of the code: 60 mm means 6085, 45 mm means 4585. If your door slides, order the hook-bolt version of your size.
Long for full-width timber and framed glass doors, where there is room for a proper grip. Short for narrow aluminium stiles and sliding doors, where a long lever would foul the frame. The electronics are identical.
Yes. This is one of the few locks in the range rated IP66, with waterproof rubbers supplied and a published range from −25°C to 70°C. Most smart locks carry no weather rating and belong under an eave.
If you are replacing a like-for-like mortise, yes — a drill, a screwdriver and the supplied template, usually under an hour. If you are changing mortise size or cutting a fresh pocket, get a locksmith: the pocket has to be cut accurately.
Two ways in. Two mechanical keys ship with the lock — keep one somewhere that is not inside the house. And there is a USB emergency port on the outside face: touch a phone power bank to it and the keypad wakes up.
Neither. The lock is handed reversible, so one product fits a door hung either way. The instructions show how to set it during installation.
No. Nothing in our range is certified for fire doors or required exit doors. Both are governed by specific standards and need certified hardware.
12 months from delivery, in addition to your statutory rights, which vary by country and are set out in our FAQ and refund policy.